Privacy Policy

1. Introduction

Welcome to Canberra Landmarks ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected to it (collectively, the "Site").

Please read this Privacy Policy carefully. By accessing and using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

We may collect information about you in various ways. The information we collect may include:

2.1 Personal Data

Personally identifiable information that you voluntarily provide to us when you use our contact forms, subscribe to our newsletter, or interact with our Site ("Personal Data"). Personal Data may include, but is not limited to:

• First and last name
• Email address
• Phone number
• Address information
• Tour preferences and interests

2.2 Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2.3 Mobile Device Data

Information from your mobile device such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

2.4 Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy section below.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Site and services
• Process and respond to your inquiries and requests
• Send administrative information, such as updates, security alerts, and support messages
• Send you marketing communications about our tours, events, and offers, if you have opted in to receive such communications
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze usage patterns, trends, and activities related to our Site
• Protect against, identify, and prevent fraud and other unlawful activity
• Comply with our legal obligations and enforce our Terms of Service

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processors, data analysts, email delivery services, hosting services, customer service providers, and marketing efforts.

4.3 Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. While we take steps to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the secrecy of your unique password and account information and for controlling access to your email communications from us.

6. Cookie Policy

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

6.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.

6.2 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impair your overall user experience, as it will no longer be personalized to you. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

7. Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Erasure: You may request that we delete your personal information, subject to certain exceptions.
• Right to Restrict Processing: You may request that we restrict the processing of your personal information in certain circumstances.
• Right to Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our Site is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can delete the information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: